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Ultimately, the player received the refund after more than ten days. The complaint was considered resolved following the player’s confirmation of the refund. The player from Japan deposited 300 euros and claimed a welcome bonus, following all terms and conditions. Despite completing the required bets, his winnings were confiscated without a clear explanation. Browse all bonuses offered by Joy Casino, including their no deposit bonus offers and first deposit welcome bonuses. The minimum withdrawal amount is usually $20, while the maximum limit varies depending on the player’s VIP status and the payment method used.
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In areas where there is no problem with blocking, for example, in the Netherlands, the blocking system can be dismantled very quickly and the logging itself runs smoothly. All activities are governed by the User Agreement, and if the casino suspects the player of fraud, his account is blocked. The player’s requesting a refund of his deposit as he was supposed to be self excluded.
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